Auraflare Wed Apr 08, 2009 6:57 pm
no where close to done..... keep getting booted from the server. so fuking pissed. trying support.... prolly gonna lose my temper.
hr of this
"All agents are currently busy. Please stand by.
Thank you for your patience, we are currently experiencing high wait times but a representative will be with you as soon as possible. We thank you for your patience.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment."
then
"You have been connected to SEI POL Daniel J.
SEI POL Daniel J: Hello, Barclay, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.
me (removed real name): i keep getting pol error 1160 while trying to dl the version update on my xbox
me: which i get every update
me: and quite frankly it's starting to get rather old
SEI POL Daniel J: Ok, I am back. Thank you for holding.
me: yea
me: it's actually downloading at the moment, but it's saying time remaining at about 9hrs
SEI POL Daniel J: I apologize that you are having trouble downloading the update.
SEI POL Daniel J: We can look into that for you.
me: said that 4 hrs ago
SEI POL Daniel J: Unfortunately, your issue requires technical support and I am unable to assist you with technical issues. One moment please while I transfer you to our technical department and the next available representative will be with you shortly.
SEI POL Daniel J has left the session.
Please wait while we find an agent from the SEI Technical department to assist you.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience. "
this is not looking promising
more waiting
You have been connected to SEI POL Edgar A..
SEI POL Edgar A.: Hello, Barclay, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.
SEI POL Edgar A.: Are there any error code when that happens?
me: 1160
me: which.... with a 10mb internet connection i shouldn't be getting that
me: or 10hrs to dl 95mb
me: >.>
me: it should only take about 30mins at most
SEI POL Edgar A.: 1160 code just started occurring and it is due to the congestion on the game now the honest truth is I logged in on my account and I got the same issue.
me: no
me: this has been going on since about 4pm
SEI POL Edgar A.: Correct.
me: i keep getting kicked
me: i get this problem every update
me: and my friends end up getting on waaaaaay before i do
SEI POL Edgar A.: It is because of a server congestion maintained and now all the customers who are now logging into the account because it is now over.
me: >.>
SEI POL Edgar A.: No not every update just happened in the past few hours
me: I GET THIS PROBLEM EVERY UPDATE!
me: slow dl
me: or massive amount of booting
me: and every one of my friends are on
SEI POL Edgar A.: If you are using a router you might want to consider port forwarding if it has not been done yet
me: the game
me: update done
me: i'm not using a router
me: i'm hooked up directly to my modem
me: and yet i'm still sitting here with 10hrs remaining
me: it's rather fustrating
SEI POL Edgar A.: Understood but the reason your having the issue is because it is really busy.
me: you've said that
SEI POL Edgar A.: Ok so the resolution to your issue is time.
me: however it doesn't explain i'm the only one out my group of friends that is having this problem
me: ....
me: your reading lines from the instruction maneul aren't you
SEI POL Edgar A.: Barclay, I have already provided you with a resolution to this issue. As it seems you have no other new issues I can assist you with, I will be removing you from chat at this time.
SEI POL Edgar A.: Thank you for visiting PlayOnline Chat support, Barclay! Take care and hope to see you online!
Thank you for visiting our PlayOnline Chat line. Take care and hope to see you online!